Frequently Asked Questions

All General Admission tickets include access into Cellar Door Fest for the selected day & session time, along with your own Riedel wine glass for complimentary tastings and a Festival Passport (your guide to the event).

A General Admission ticket is mandatory in order to access the other ticketed experiences including Masterclasses and Long Table Dining experiences, unless otherwise specified.

Tickets to Cellar Door Fest are only available for purchase online; there will not be a physical ticketing desk at the Festival.

If you are looking to purchase your ticket on the day, you will be directed to Eventbrite (providing tickets are still available) to complete your transaction. With limited tickets available, we recommend buying tickets as early as possible to ensure you don’t miss out!

We strongly encourage mobile / paperless ticketing where possible. Once you have purchased your tickets you can store them on your mobile in the Eventbrite app which is free to download.

To help avoid congestion at the Festival entrance,  please have your mobile tickets ready for scanning upon arrival.

For General Admission tickets, you may exchange your selected day via your Eventbrite account, or by speaking to one of our team at our Info Desk onsite (additional charges may apply). No refunds or exchanges will be offered for Masterclass and Long Table Dining experiences.

Absolutely! Your Cellar Door Fest experience isn’t complete without food, with plenty of food options available for purchase.

Guests will be able to find a delicious range of options to enjoy at the Festival in The Eatery or to take home from the Artisan Food Market.

Cellar Door Fest is an event designed for an 18+ audience. While the whole family is welcome to attend, all persons under the age of 18 must be accompanied by an adult.

Adelaide Convention Centre is an accessible venue. For more information, please click here.

Each producer / exhibitor is responsible for their own payment facilities.

Please note, that Adelaide Convention Centre is a cashless venue, which extends to the venue car parks. Major credit cards, debit cards & mobile pay (Apple Pay, Google Pay & Samsung Pay) are accepted.

All General Admission tickets include one Riedel wine glass for tastings. If you misplace or break your glass, additional glasses can be purchased at the CDF Shop for $15 each.

If you have any questions, please reach out to our Cellar Door Fest team via email [email protected] or social media (Facebook or Instagram) and we’ll get back to you as soon as we can.

Cellar Door Fest is held indoors at Adelaide Convention Centre in the heart of Adelaide. The Adelaide Convention Centre is located on North Terrace.

Adelaide Convention Centre is easily accessible via public transport, including bus, train or tram (free within the city). The Centre also has two car parks: North Terrace Car Park & the Riverbank Car Park.  View more information here.

Cellar Door Fest is pleased to extend a special car parking rate of $12 per day for all Festival ticket holders in the Adelaide Convention Centre car parks.

To redeem this special offer, simply present your car park ticket at the Info Desk for validation before you leave, then proceed to the pay station for $12 parking. This special offer is only valid for entry on any single day over the duration of the Festival. Please note that Adelaide Convention Centre is a cashless venue & only accepts major credit cards, debit cards & mobile pay (Apple Pay, Google Pay & Samsung Pay).