Frequently Asked Questions
TICKETS
What is included in a General Admission ticket?
All General Admission tickets include access into Cellar Door Fest for the selected day & session time, along with your own Riedel wine glass for complimentary tastings and a Festival Map (your guide to the event).
Do I need to purchase a General Admission ticket to access a Masterclass or Long Table Dining experience?
A General Admission ticket is mandatory in order to access the Masterclasses, unless otherwise specified. Long Table Dining tickets will include complimentary entry to two sessions.
The full Cellar Door Fest 2025 program, including Masterclasses and Long Table dining experiences, will be released shortly. We encourage you to check back soon for more details!
Can I purchase tickets at the door?
We encourage you to pre-purchase tickets online to take advantage of special pre-event offers. If tickets don’t sell out in advance, they will be available for purchase at the door.
Do I need to print out my tickets?
We strongly encourage mobile / paperless ticketing where possible. Once you have purchased your tickets, you will be able to access them online via your Eventbrite account or on your mobile on the Eventbrite app, which is free to download.
To help avoid congestion at the Festival entrance, please have your mobile tickets ready for scanning upon arrival.
I can no longer attend the Festival on my selected day, can I swap for another day?
For General Admission tickets, you may exchange your selected day via your Eventbrite account, or by emailing us or speaking to our team at our Ticketing Desk onsite (additional charges may apply). No refunds or exchanges will be offered for Masterclass and Long Table Dining experiences.
GENERAL
Where can I find the full program for Cellar Door Fest 2025?
Is there food available at the event?
Absolutely! Your Cellar Door Fest experience isn’t complete without food, with plenty of food options available for purchase. Guests will be able to find a delicious range of options to enjoy at the Festival in The Eatery.
Are children permitted at the event?
Cellar Door Fest is an event designed for an 18+ audience. While the whole family is welcome to attend, all persons under the age of 18 must be accompanied by an adult.
Is this an accessible event?
Adelaide Convention Centre is an accessible venue. For more information, please click here.
Are there cash facilities at the event?
Each producer / exhibitor is responsible for their own payment facilities.
Please note, Adelaide Convention Centre is a cashless venue, which extends to the venue car parks. Major credit cards, debit cards & mobile pay (Apple Pay, Google Pay & Samsung Pay) are accepted.
I broke my glass, can I get a replacement?
All General Admission tickets include one Riedel wine glass for tastings. If you misplace or break your glass, additional glasses can be purchased at the CDF Shop for $17 each.
How can I contact the organisers if I have any other questions?
If you have any questions, please reach out to our Cellar Door Fest team via email [email protected] or on social media (Facebook or Instagram) and we’ll get back to you as soon as we can.
GETTING HERE
Where is the event held?
Cellar Door Fest is held indoors at Adelaide Convention Centre, in the heart of Adelaide. Adelaide Convention Centre is located on North Terrace.
How can I get to the event?
Adelaide Convention Centre is easily accessible via public transport, including bus, train or tram (free within the city). The Centre also has two car parks: North Terrace Car Park & the Riverbank Car Park. View more information here.
How much does parking cost?
Cellar Door Fest is pleased to extend a special car parking rate of $12 per day for all Festival ticket holders in the Adelaide Convention Centre car parks.
To redeem this special offer, simply present your car park ticket at the Ticket Desk for validation before you leave, then proceed to the pay station for $12 parking. This special offer is only valid for entry on any single day over the duration of the Festival.
Please note, Adelaide Convention Centre is a cashless venue & only accepts major credit cards, debit cards & mobile pay (Apple Pay, Google Pay & Samsung Pay).
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Cellar Door Fest acknowledges the Kaurna people as the traditional custodians of the Adelaide Plains where we work & gather. We pay our respects to elders past, present and future.