What is included in a General Admission ticket?
All General Admission tickets include access into the Festival for the selected day, your own Riedel wine glass for complimentary tastings, and a Festival Passport (your guide to the event).
Do I need to purchase a General Admission ticket to access a Master Class or Long Table Dining experience?
A General Admission ticket is mandatory in order to access the other ticketed experiences including Masterclasses and Long Table Dining experiences.
Can I purchase tickets at the door?
General Admission tickets will be available for purchase at the door. Tickets to our Masterclasses and Long Table Dining experiences will only be available at the door if they have not sold out prior. We strongly recommend buying tickets as early as possible to ensure you don’t miss out on the events you would like to attend.
Do I need to print out my tickets?
You can print out your tickets or we can scan them from your mobile phone. Once you have purchased your tickets you can store them on your mobile in the Eventbrite app which is free to download.
I can no longer attend the Festival on my selected day, can I swap for another day?
For General Admission tickets, you may exchange your selected day via your Eventbrite account, or by speaking to one of our staff at the ticketing desk onsite at the Festival (additional charges may apply). No refunds or exchanges will be offered for Masterclass and Long Table Dining experiences.
My ticket was issued under another name, will I be able to attend the event?
There is no need to change the name on your ticket. When you enter the Festival, the only thing that gets verified is the barcode on your ticket.
I don’t drink alcohol, will there be anything for me at Cellar Door Fest?
Is there food available at the event?
Cellar Door Fest offers plenty of food options for purchase, from tacos to toasties and baked potatoes. Our Food Producers will also be offering a range of delicious options to enjoy at the Festival or take home. Click here for more info.
Are children permitted at the event?
Cellar Door Fest is targeted at an 18+ audience. While the whole family is certainly welcome to attend, all persons under the age of 18 must be accompanied by an adult.
Is this an accessible event?
Adelaide Convention Centre is an accessible venue. More information available at adelaidecc.com.au.
Are there cash facilities at the event?
Each exhibitor is responsible for their own payment facilities. If required, there is an ATM at the event.
Please note, that Adelaide Convention Centre is a cashless venue, which extends to the Cellar Door Fest Ticketing Desk, food outlets (La Taqueria, Grilled Cheese Co. and The Loaded Potato), the CDF Shop and parking in the Adelaide Convention Centre car parks. Major credit cards, debit cards and mobile pay (Apple Pay, Google Pay and Samsung Pay) are accepted.
I broke my glass, can I get a replacement?
All General Admission tickets include one Riedel wine glass. If you misplace or break your glass, additional glasses can be purchased at the CDF Shop for $15 each.
I bought too much wine! How will I get it home?
Thanks to Australia Post, getting your purchases home is affordable and hassle-free! Take advantage of Australia Post’s convenient Pick ’N Pack service to have your purchases delivered direct to your front door, anywhere in Australia. For more information, click here.
How can I contact the organisers if I have any other questions?
Please email firstname.lastname@example.org and we’ll get back to you as soon as possible.
Where is the event held?
Cellar Door Fest is held indoors at the Adelaide Convention Centre, in the heart of the city. The Adelaide Convention Centre is located on North Terrace.
How can I get to the event?
Adelaide Convention Centre is easily accessible via public transport, including bus, train or tram (free within the city). The Centre also has two car parks: North Terrace Car Park and the Riverbank Car Park. View more information here.
How much does parking cost?
Cellar Door Fest is please to extend a special car parking rate of $10 per day for all Festival ticket holders in the Adelaide Convention Centre Car Parks. To redeem this special offer, simply present your car park ticket at the Festival Ticketing Desk for validation before you leave, then proceed to the pay station for $10 parking. This special offer is only valid for entry on any single day over the duration of the Festival. Please note that Adelaide Convention Centre is a cashless venue and only accepts major credit cards, debit cards and mobile pay (Apple Pay, Google Pay and Samsung Pay).